Compare car hire at Heathrow Terminal 5 and find collection information for major rental companies serving passengers arriving at London Heathrow Airport (LHR).

Terminal 5 has several different car-hire collection arrangements. Avis and Budget currently use bus stop 25, Hertz, Enterprise and Alamo use bus stops 26 and 27, while SIXT has a branch adjacent to Terminal 5 at the Sofitel London Heathrow.

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Travellers heading to car hire collection at Heathrow Terminal 5

How Car Hire Works at Heathrow Terminal 5

There is no single collection method used by every rental company at Terminal 5. The correct route depends on which supplier you booked.

Avis and Budget currently transfer T5 customers from bus stop 25 to their Holiday Inn London Heathrow location on Bath Road. Hertz, Enterprise and Alamo use stops 26 and 27 for their shuttle services. SIXT is different again, with its branch beside Terminal 5 at the Sofitel.

Always check the collection instructions attached to your current reservation before leaving arrivals.

Three Terminal 5 Car Hire Collection Routes

Avis & Budget

Use bus stop 25 on the Terminal 5 arrivals level for the Avis Budget shuttle to the Holiday Inn London Heathrow on Bath Road.

26 & 27

Hertz, Enterprise & Alamo

These companies currently use bus stops 26 and 27 for their respective car-hire shuttle services.

SOFITEL

SIXT Terminal 5

Follow the pedestrian route towards the Sofitel to reach the SIXT branch adjacent to Terminal 5.

BUS STOP 25

Avis & Budget

Avis and Budget currently operate their Terminal 5 rental location from the Holiday Inn London Heathrow, 276 Bath Road, UB7 0DQ.

After arriving at Terminal 5, proceed to bus stop 25 on the arrivals level and use the Avis Budget shuttle.

BUS STOPS 26 & 27

Hertz, Enterprise & Alamo

Hertz currently uses stops 26 and 27 for its free shuttle.

Enterprise and Alamo also use 26 and 27. Their instructions say to head past Costa Coffee and Marks & Spencer, use the exit doors beside Caffè Nero and cross to the second lane.

Heathrow Terminal 5 Car Hire Collection by Company

Car Hire Company	Current T5 Collection	Where You Go
Avis	Bus stop 25	Holiday Inn London Heathrow, Bath Road
Budget	Bus stop 25	Holiday Inn London Heathrow, Bath Road
Hertz	Bus stops 26 & 27	Northern Perimeter Road West
Enterprise	Bus stops 26 & 27	Northern Perimeter Road
Alamo	Bus stops 26 & 27	Enterprise-operated Heathrow branch
SIXT	Sofitel Terminal 5	Walk via the signed Sofitel/car-rental route
Europcar	Follow current booking instructions	Shuttle connection to Europcar's Heathrow collection area

SIXT T5 SOFITEL TERMINAL 5

SIXT at the Sofitel Heathrow Terminal 5

SIXT's Terminal 5 arrangement is different from the shuttle-based companies. Its current branch is at Terminal 5 Sofitel London Heathrow T5, Hounslow, TW6 2GD.

After collecting your baggage, enter arrivals and turn right towards Marks & Spencer. Continue towards the terminal doors, then follow the route for Car Rental & Sofitel Hotel. Use the elevator to Level 1, marked SIXT & Sofitel Hotel, and follow the corridor towards the hotel.

SIXT currently lists the T5 branch as open 07:00–23:00 daily and offers 24-hour returns. Check your reservation for the arrangements applying to your booking.

Read our SIXT Heathrow car hire guide →

Car Hire Companies Serving Heathrow Terminal 5

STOP 25

Avis Car Hire Terminal 5

Avis currently directs T5 passengers to bus stop 25 for the Avis Budget shuttle to its Holiday Inn London Heathrow location on Bath Road.

Avis Heathrow guide →

STOP 25

Budget Car Hire Terminal 5

Budget uses the same Terminal 5 stop 25 and Holiday Inn Bath Road operation. Budget's published information describes the shuttle journey as approximately 6–8 minutes.

Budget Heathrow guide →

26 & 27

Hertz Car Hire Terminal 5

Hertz currently directs Terminal 5 customers to bus stops 26 and 27 for its free shuttle to Northern Perimeter Road West.

Hertz Heathrow guide →

26 & 27

Enterprise Car Hire Terminal 5

Enterprise currently uses stops 26 and 27. It says its Heathrow shuttle operates approximately every 5–8 minutes.

Enterprise Heathrow guide →

26 & 27

Alamo Car Hire Terminal 5

Alamo uses the Enterprise Heathrow operation and currently provides the same Terminal 5 directions to bus stops 26 and 27.

Alamo Heathrow guide →

SOFITEL T5

SIXT Car Hire Terminal 5

SIXT's Terminal 5 branch is adjacent to the terminal at the Sofitel and is reached by following the signed pedestrian route from arrivals.

SIXT Heathrow guide →

T5 SERVED

Europcar Car Hire Terminal 5

Europcar serves Terminal 5 using a shuttle connection to its Heathrow collection operation near Northern Perimeter Road. Follow the collection instructions supplied with your booking.

Europcar Heathrow guide →

See all seven suppliers together in our Heathrow Airport car hire companies comparison.

From Terminal 5 Arrivals to Your Hire Car

Arrivals Collect your luggage and enter the arrivals hall.

Check Supplier Confirm which rental company you booked.

25 / 26 / 27 Use the correct shuttle stop where applicable.

Or Sofitel SIXT customers follow the signed pedestrian route.

Collect Car Complete the rental formalities and vehicle checks.

Important: do not simply join the first car-hire shuttle you see. Bus stop 25 serves a different rental operation from stops 26 and 27, while SIXT customers follow a pedestrian route towards the Sofitel.

What to Have Ready for Terminal 5 Car Hire

Driving Licence

Bring the valid physical driving licence required by your chosen rental company.

Identification

Have the passport or accepted photographic identification required for your rental.

Payment Card

Check your supplier's card, security-deposit and vehicle-category requirements before travel.

Reservation

Keep your booking reference and latest Terminal 5 collection instructions available.

Choosing a Hire Car at Heathrow Terminal 5

Economy Cars

A practical option for couples, solo travellers and journeys involving urban parking.

Family Cars

Compare luggage capacity as well as seats if you're travelling with children and several cases.

SUVs & Larger Cars

Useful when additional passenger space or luggage capacity is important.

Automatic Cars

A useful option for overseas visitors who prefer an automatic gearbox while adapting to UK roads.

See our automatic car hire at Heathrow Airport guide.

Driving from Heathrow Terminal 5

Heathrow lists the Terminal 5 postcode as TW6 2GA. The terminal is on Western Perimeter Road and has its own access road from M25 Junction 14. Drivers approaching from the M4 are currently directed to leave at Junction 4B and follow the M25 south to Junction 14.

M25 Junction 14

The main motorway access Heathrow currently specifies for Terminal 5.

M4 Approach

From the M4, Heathrow currently recommends Junction 4B followed by the M25 south to Junction 14.

Driving into London

Check current ULEZ and Congestion Charge requirements before driving into affected areas of London.

Returning a Hire Car Before a Terminal 5 Flight

Use the return address supplied by your rental company rather than entering the Terminal 5 passenger postcode into your navigation system.

Avis and Budget: current T5 rentals are returned to the Holiday Inn London Heathrow operation on Bath Road before taking the Avis Budget shuttle back to Terminal 5.

Enterprise, Alamo and Hertz: follow your supplier's rental-return directions to its airport-perimeter branch and then use the shuttle back to T5.

SIXT: currently directs vehicle returns to its T5 facility via Welland Road, TW6 2GD, following Terminal 5, overheight-vehicle and Sofitel Hotel signs.

Allow sufficient time for refuelling or charging if required, locating the return entrance, completing vehicle handover and travelling back to the terminal.

Car Hire at Other Heathrow Terminals

Use our terminal-specific guides to compare car hire collection arrangements across London Heathrow Airport.

Heathrow Terminal 2 Car Hire

Compare rental companies and bus stops 7 and 8 for passengers arriving at Terminal 2.

View Terminal 2 car hire →

Heathrow Terminal 3 Car Hire

Compare stop 17 and stops 17 & 18 collection arrangements for Terminal 3.

View Terminal 3 car hire →

Heathrow Terminal 4 Car Hire

Compare stops 21–23 and SIXT's in-terminal collection arrangement at Terminal 4.

View Terminal 4 car hire →

Compare Heathrow Car Hire Companies

Compare Avis, Hertz, Enterprise, Alamo, SIXT, Budget and Europcar in one guide.

Compare Heathrow companies →

Automatic Car Hire Heathrow

Find out more about choosing an automatic rental vehicle at Heathrow Airport.

View automatic car hire →

Heathrow Airport Car Hire

Return to our main Heathrow Airport car hire comparison and travel guide.

View Heathrow car hire →

Heathrow Terminal 5 Car Hire FAQs

Where do I collect a hire car at Heathrow Terminal 5?

It depends on the company. Avis and Budget currently use bus stop 25, Hertz, Enterprise and Alamo use stops 26 and 27, SIXT is beside Terminal 5 at the Sofitel, and Europcar provides a shuttle connection to its Heathrow collection operation.

Which Terminal 5 bus stop is used by Avis?

Avis currently directs Terminal 5 customers to bus stop 25 on the arrivals level for the Avis Budget shuttle to the Holiday Inn London Heathrow on Bath Road.

Which Terminal 5 bus stop is used by Budget?

Budget currently uses bus stop 25. Its published information describes the shuttle journey to the Holiday Inn Bath Road location as approximately 6–8 minutes.

Where do I collect Hertz at Heathrow Terminal 5?

Hertz currently uses bus stops 26 and 27 for its free shuttle to its rental facility on Northern Perimeter Road West.

Where do I collect Enterprise or Alamo at Terminal 5?

Enterprise and Alamo currently use bus stops 26 and 27. Their directions say to head past Costa Coffee and Marks & Spencer, leave through the doors beside Caffè Nero and cross to the second lane.

Is SIXT inside Heathrow Terminal 5?

SIXT's branch is adjacent to Terminal 5 at the Sofitel London Heathrow. Customers follow the signed pedestrian route from arrivals towards the Sofitel and car-rental area.

Can I hire an automatic car at Heathrow Terminal 5?

Yes. Automatic vehicles are available from Heathrow rental companies, subject to availability for your dates and selected vehicle category.

What documents do I need for Heathrow Terminal 5 car hire?

Requirements vary by rental company and driver but commonly include a valid physical driving licence, accepted identification, reservation details and an appropriate payment card.

What is Heathrow Terminal 5's postcode?

Heathrow currently lists Terminal 5's postcode as TW6 2GA. Do not use this as your rental return address unless your rental company specifically instructs you to do so.

Which motorway junction should I use for Heathrow Terminal 5?

Heathrow currently directs drivers to Terminal 5 from M25 Junction 14. From the M4, leave at Junction 4B and follow the M25 south to Junction 14.

How We Research Heathrow Terminal 5 Car Hire

1st UK Car Rentals checks current airport information and rental-company collection instructions when preparing its Heathrow terminal guides.

For this Terminal 5 guide we reviewed current information from Heathrow, Avis, Budget, Hertz, Enterprise, Alamo, SIXT and Europcar.

We distinguish between bus stop 25, stops 26 and 27, SIXT's Sofitel location and Europcar's shuttle arrangement rather than presenting one generic Terminal 5 car-hire collection point.

Airport and rental-company arrangements can change. Your current rental reservation and Heathrow signage should take priority on your travel date.

Fact checked: 16 September 2026.

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